In our clients' own words
Every review below was written by an L&L client and collected through our customer survey program. Shown exactly as written, in the language each client wrote them in.
★★★★★
"I have no problem with finding out information concerning my insurance I love the service you provide and the insurance reminder before and after I make payment There's always a person that answers, no recording or long wait They remember your name and always send cute little messages to show appreciation My favorite insurance company and I always will use L&L because they're amazing."Vannetta K., customer since 2018
★★★★★
"They have a professional, friendly and helpful staff. Yamileth Leon has been my agent for more than 15 years. She goes above and beyond to find the best rate and coverage for your needs I highly recommend L&L Insurance to others."LORI W., customer since 2009
★★★★★
"Son una agencia seria i ayuda alos latinos"Sergio S., customer since 2016★★★★★
"Les doy un 10 por su gran amabilidad y tranquilidad de atender a los clientes"Onoria P., customer since 2019★★★★★
"I never have any problems when needing something done. You never have to wait for someone to answer the phone or call you back. If I'm behind in a payment yall will try your best to work things out for me. Highly recommended. Thanks for all you do."LATEASA M., customer since 2008
★★★★★
"L&L has always been responsive to my inquiries and that's important. It makes me feel like I matter and that I'm not just faceless policy number. They've resolved issues for me and got me results. I've been deluged with offers from other insurance companies but I'm sticking with L&L."Eunice D., customer since 2015
★★★★★
"Muchas gracias por el buen servicio que prestan a la comunidad y siguan adelante"Carlos C., customer since 2014★★★★★
"I love this company ❤️ the Lincolnton office especially, they all make you feel like family an very welcoming 🙏 Yamileth Leon is the BEST AROUND literally she's an angel , always very helpful an kind ❤️ I appreciate everything that she and everyone else does"Linda N., customer since 2013
★★★★★
"Me gusta el buen servicio de Lizbeth es muy amable y entiende alas personas ! Siempre está con una sonrisa cuando yo llego a pagar mi Aseguranza o cualquier pregunta que tenga."Alma B., customer since 2020★★★★★
"Because you are always ready to answer the phone calls and the personal are very courteous giving us the information that we require also they look for the best option in accordance with your insurance needs and your budget."Jose F., customer since 2011
★★★★★
"Por que tienen excelente servicio, y un trato humano , incomiable."DELUC R., customer since 2021★★★★★
"Lizbeth helped me get great coverage at a price I still can't believe! I Definitely recommend her and L&L insurance."Carmen R., customer since 2021
★★★★★
"In this time I've been with y'all it's been great knowing y'all got my back if an accident was to occur again. Thank you y'all work great and do amazing job! When the car ran into my driveway y'all responded really quick. I was able to fix my car and get back to where it was, y'all definitely do work quick for us! Again thank you!"Beatriz U., customer since 2019
★★★★★
"Have been with the company since they opened. Very nice people and helpful. I have recommended them to my Mom and daughter!"BRUCE A., customer since 2009
★★★★★
"Excelentes su personal muy amigables buen trato saben lo ke asen"Emilio V., customer since 2019★★★★★
"You guys are the best and I already tell everyone I know to go to you guys"Edward D., customer since 2018
★★★★★
"Every one is very professional, well knowledge in the business,and offer a great service to the community"John R., customer since 2016