Client Center
Already insured with us? Here is the fastest way to get things done. Most payments, ID cards and claims can be handled directly with your insurance company, 24 hours a day on most of their websites. For anything else, send us a request or call your office.
Had an accident or a loss?
- If anyone is hurt or in danger, call 911 first.
- Take photos and get the other driver's name, phone, insurance and plate number.
- Report the claim to your insurance company using the phone number or link below. Most claims lines answer 24/7.
- Call us during office hours and we'll help you follow up: 1-888-311-4660.
Your insurance company
Not sure which company insures you? It's on your ID card and your declarations page, or just call us.
AAA Carolinas
Auto, home (The Members Insurance Company, Universal Insurance Company)
Claims: 1-800-228-9224
Service and billing: 1-877-860-8642
Claims and payments by phone: 8 AM to 8 PM ET, 7 days a week. The payment line shown is for The Members Insurance Company; for Universal Insurance Company policies, check your policy or call us.
Foremost
Mobile home, dwelling, RV, motorcycle
Claims: 1-800-527-3907
Service and billing: 1-800-532-4221
Frank Winston Crum Insurance
Workers' comp, contractor liability
Claims: 1-888-552-6654
Service and billing: 727-412-7728
Claims line hours: Monday to Friday, 8:00 AM to 5:30 PM ET.
IPMG
Program business: churches, nonprofits, public entities
Claims && service: 1-888-377-5845
Your program may have its own claims line. Check your policy.
Liberty Mutual
Auto, home, renters, small business
Claims: 1-800-225-2467
Service and billing: 1-800-290-8711
Small business claims: 1-844-325-2467.
Markel
Motorcycle, boat, specialty, small business
Claims: 1-800-362-7535
Service and billing: 1-800-236-2453
Small business and workers' comp: 1-888-500-3344.
National General
Auto, home
Claims: 1-888-325-1190 or 1-800-468-3466
Service and billing: 1-888-293-5108
National General lists two claims numbers on its website; either one works.
Next Insurance
Small business: general liability, workers' comp, commercial auto
Claims && service: 1-855-222-5919
Payments and certificates are in your Next account.
One Alliance (formerly Universal North America)
Home, dwelling, renters, condo, flood
Claims: 1-866-999-0898
Service and billing: 1-866-458-4262
Customer service: 8:30 AM to 9 PM ET. NFIP flood policies: 1-877-826-6921. Online payments are on their website.
Pie Insurance
Workers' comp, commercial auto
Claims: 1-844-581-0828
Service and billing: 1-855-705-2716
Commercial auto service: 1-800-438-5374.
Progressive
Auto, motorcycle, RV, boat, commercial auto
Claims: 1-800-776-4737
Service and billing: 1-888-671-4405
Progressive Home policies may be written by a partner company with its own claims line. Check your declarations page.
The General
Auto (formerly Dairyland)
Claims: 1-800-280-1466
Service and billing: 1-844-328-0306
If your policy documents still say Dairyland, Dairyland's claims line is 1-800-334-0090.
Travelers
Auto, home, business
Claims: 1-800-252-4633
Service and billing: 1-888-564-5043
Business policies: claims 1-800-238-6225, billing 1-800-252-2268.
Tuscano
Personal and commercial policies placed through W.N. Tuscano Agency
Service and billing: 1-800-442-8063
Tuscano places policies with other insurance companies. To report a claim, call the company named on your policy, or call us and we'll help.
Don't see your company? See all the companies we represent →
Phone numbers and links come from each company's official website (October 2026). Companies change them from time to time; your ID card and policy have the current numbers.
Want us to review your policies?
Your life changes: a new car, a move, a baby, a business. Ask for a free review and an agent will call you to go over what you have, tell you if any coverage is missing and compare your price with other companies.
Send us a request
For certificates of insurance, ID cards, policy changes, payment questions, help with a claim or a policy review. An agent will review it during office hours, Monday to Friday, 9 AM to 5 PM.