/* L&L Insurance — brand tokens */
:root {
  --blue: #025195;
  --blue-deep: #033a6a;
  --blue-ink: #04284a;
  --red: #e00b00;
  --red-dark: #b50900;
  --gold: #ffb400;
  --wa: #13803f;
  --ink: #26282b;
  --grey: #5c6268;
  --line: #d9e2ec;
  --paper: #f4f8fc;
  --white: #ffffff;
  --radius: 10px;
}

* { box-sizing: border-box; }
html { scroll-behavior: smooth; }
@media (prefers-reduced-motion: reduce) { html { scroll-behavior: auto; } * { transition: none !important; animation: none !important; } }

body {
  margin: 0;
  font-family: "Archivo", "Segoe UI", Arial, sans-serif;
  font-size: 17px;
  line-height: 1.6;
  color: var(--ink);
  background: var(--white);
}

.wrap { max-width: 1100px; margin: 0 auto; padding: 0 20px; }
img { max-width: 100%; height: auto; }
a { color: var(--blue); }
.skip { position: absolute; left: -9999px; }
.skip:focus { left: 10px; top: 10px; background: var(--white); padding: 8px 14px; z-index: 99; }
:focus-visible { outline: 3px solid var(--gold); outline-offset: 2px; }

h1, h2, h3 { line-height: 1.15; font-weight: 800; letter-spacing: -0.01em; }
h1 { font-size: clamp(1.9rem, 4.5vw, 3rem); font-stretch: 112%; }
h2 { font-size: clamp(1.4rem, 3vw, 2rem); font-stretch: 108%; color: var(--blue-ink); }
h3 { font-size: 1.15rem; }
p, li { max-width: 68ch; }

/* top bar */
.topbar { background: var(--red); color: var(--white); font-weight: 600; }
.topbar a { color: var(--white); text-decoration: none; }
.topbar-in { display: flex; align-items: center; gap: 16px; padding: 7px 20px; font-size: 0.95rem; }
.topbar-phone { font-size: 1.05rem; letter-spacing: 0.02em; }
.topbar-sep { width: 1px; height: 16px; background: rgba(255,255,255,.45); }
.topbar-spacer { flex: 1; }
.lang-switch { border: 1.5px solid rgba(255,255,255,.7); border-radius: 999px; padding: 2px 14px; }
.lang-switch:hover { background: var(--white); color: var(--red); }

/* header */
.site-head { background: var(--blue); position: sticky; top: 0; z-index: 50; box-shadow: 0 2px 10px rgba(2,40,74,.25); }
.head-in { display: flex; align-items: center; gap: 24px; padding-top: 12px; padding-bottom: 12px; flex-wrap: wrap; }
.brand { display: flex; align-items: center; text-decoration: none; }
.brand-img { display: block; width: 217px; height: auto; }
@media (max-width: 760px) { .brand-img { width: 170px; } }
.nav { display: flex; align-items: center; gap: 4px; flex-wrap: wrap; margin-left: auto; }
.nav a { color: var(--white); text-decoration: none; font-weight: 600; padding: 8px 12px; border-radius: 6px; font-size: 0.98rem; }
.nav a:hover { background: rgba(255,255,255,.14); }
.nav-cta { background: var(--red); }
.nav a.nav-cta:hover { background: var(--red-dark); }

/* hero */
.hero { background: linear-gradient(160deg, var(--blue) 0%, var(--blue-deep) 55%, var(--blue-ink) 100%); color: var(--white); overflow: hidden; }
.hero-in { padding: 64px 20px 56px; position: relative; }
.hero h1 { color: var(--white); max-width: 15ch; margin: 0 0 10px; }
.hero .hero-es { color: var(--gold); font-weight: 700; font-size: clamp(1.1rem, 2.4vw, 1.5rem); margin: 0 0 22px; font-stretch: 105%; }
.hero p.lead { font-size: 1.1rem; max-width: 52ch; color: #dce9f5; margin: 0 0 28px; }
.hero-cta { display: flex; gap: 12px; flex-wrap: wrap; }

.btn { display: inline-block; font-weight: 700; text-decoration: none; padding: 13px 26px; border-radius: var(--radius); font-size: 1.02rem; }
.btn-red { background: var(--red); color: var(--white); }
.btn-red:hover { background: var(--red-dark); }
.btn-wa { background: var(--wa); color: var(--white); }
.btn-ghost { border: 2px solid rgba(255,255,255,.75); color: var(--white); }
.btn-blue { background: var(--blue); color: var(--white); }
.btn-gold { background: var(--gold); color: var(--blue-ink); }

/* office strip */
.offices { background: var(--paper); border-bottom: 1px solid var(--line); }
.offices-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(240px, 1fr)); gap: 16px; padding: 26px 0; }
.office { background: var(--white); border: 1px solid var(--line); border-left: 5px solid var(--gold); border-radius: var(--radius); padding: 16px 18px; }
.office h3 { margin: 0 0 4px; color: var(--blue-ink); }
.office p { margin: 2px 0; font-size: 0.95rem; color: var(--grey); }
.office a.office-tel { display: inline-block; font-size: 1.3rem; font-weight: 800; color: var(--blue); text-decoration: none; margin-top: 6px; }

/* sections */
.section { padding: 52px 0; }
.section-alt { background: var(--paper); }
.grid-cards { display: grid; grid-template-columns: repeat(auto-fill, minmax(250px, 1fr)); gap: 18px; margin-top: 26px; }
.card { background: var(--white); border: 1px solid var(--line); border-radius: var(--radius); padding: 22px; display: flex; flex-direction: column; }
.card h3 { margin: 0 0 8px; color: var(--blue); }
.card p { margin: 0 0 14px; color: var(--grey); font-size: 0.97rem; flex: 1; }
.card a { font-weight: 700; text-decoration: none; }

/* team */
.team-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(140px, 1fr)); gap: 20px; margin-top: 26px; }
.person { text-align: left; }
.person img { border-radius: var(--radius); display: block; width: 100%; aspect-ratio: 1; object-fit: cover; }
.person h3 { margin: 10px 0 2px; font-size: 1rem; }
.person h3 a { text-decoration: none; color: var(--blue-ink); }
.person p { margin: 0; font-size: 0.85rem; color: var(--grey); }

.profile { display: grid; grid-template-columns: 280px 1fr; gap: 36px; align-items: start; }
.profile img { border-radius: var(--radius); width: 100%; }
.profile .contact-lines a { display: block; font-weight: 700; text-decoration: none; margin: 6px 0; font-size: 1.1rem; }
@media (max-width: 700px) { .profile { grid-template-columns: 1fr; } }

/* product page */
.prod-head { background: var(--blue); color: var(--white); padding: 44px 0 36px; }
.prod-head h1 { color: var(--white); margin: 0; max-width: 24ch; }
.prod-body { display: grid; grid-template-columns: 1fr 320px; gap: 44px; padding: 44px 20px 56px; }
@media (max-width: 860px) { .prod-body { grid-template-columns: 1fr; } }
.prod-body ul { padding-left: 20px; }
.prod-body li { margin: 8px 0; }
.note { background: var(--paper); border-left: 5px solid var(--gold); padding: 16px 20px; border-radius: 0 var(--radius) var(--radius) 0; }
.side-card { background: var(--blue-ink); color: var(--white); border-radius: var(--radius); padding: 26px; position: sticky; top: 90px; }
.side-card h2 { color: var(--white); font-size: 1.3rem; margin-top: 0; }
.side-card .btn { display: block; text-align: center; margin: 10px 0; }
.side-card p { font-size: .95rem; color: #cfe0ef; }

/* testimonials */
.quote-card { background: var(--white); border: 1px solid var(--line); border-radius: var(--radius); padding: 20px 22px; }
.quote-card blockquote { margin: 0 0 10px; font-size: 1rem; }
.quote-card cite { color: var(--grey); font-style: normal; font-size: .88rem; }
.stars { color: #a77700; letter-spacing: 2px; }

/* carriers */
.carrier-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(200px, 1fr)); gap: 10px; margin-top: 24px; }
.carrier { background: var(--paper); border: 1px solid var(--line); border-radius: 8px; padding: 12px 16px; font-weight: 600; color: var(--blue-ink); }

/* CTA band + footer */
.cta-band { background: linear-gradient(160deg, var(--blue) 0%, var(--blue-deep) 100%); color: var(--white); text-align: left; padding: 48px 0; }
.cta-band h2 { color: var(--white); margin: 0 0 8px; }
.cta-band p { color: #dce9f5; margin: 0 0 20px; }
.cta-row { display: flex; gap: 12px; flex-wrap: wrap; }

.site-foot { background: var(--blue-ink); color: #b9cbdd; font-size: 0.92rem; }
.site-foot a { color: var(--white); }
.foot-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(210px, 1fr)); gap: 24px; padding: 40px 20px 20px; }
.foot-brand, .foot-office { color: var(--white); font-weight: 700; margin-bottom: 6px; }
.foot-legal { display: flex; flex-wrap: wrap; gap: 18px; padding: 16px 20px 32px; border-top: 1px solid rgba(255,255,255,.15); }

/* forms */
.form-frame { border: 1px solid var(--line); border-radius: var(--radius); width: 100%; min-height: 1100px; }
.contact-form { display: grid; gap: 14px; max-width: 540px; }
.contact-form label { font-weight: 700; }
.contact-form input, .contact-form textarea { width: 100%; padding: 12px; border: 1.5px solid var(--line); border-radius: 8px; font: inherit; }
.contact-form button { justify-self: start; border: 0; cursor: pointer; }

/* blog */
.post-list article { border-bottom: 1px solid var(--line); padding: 22px 0; }
.post-list h2, .post-list h3 { margin: 0 0 4px; font-size: 1.2rem; }
.post-list h2 a, .post-list h3 a { text-decoration: none; }
.post-list time { color: var(--grey); font-size: .9rem; }

@media (max-width: 760px) {
  .site-head { position: relative; }
  .head-in { gap: 10px; }
  .nav { width: 100%; justify-content: flex-start; }
  .topbar-in { gap: 10px; font-size: .88rem; }
  .hero-in { padding: 44px 20px 40px; }
}
.contact-form select { width: 100%; padding: 12px; border: 1.5px solid var(--line); border-radius: 8px; font: inherit; background: var(--white); }
.contact-form fieldset { border: 0; margin: 0; padding: 0; display: grid; gap: 8px; }
.contact-form legend { font-weight: 700; margin-bottom: 4px; }
.contact-form label.radio { font-weight: 400; display: flex; align-items: center; gap: 10px; min-height: 44px; }
.contact-form label.radio input { width: 20px; height: 20px; margin: 0; }
.contact-form .opt { font-weight: 400; color: var(--grey); }
.form-fine { font-size: .9rem; color: #444; }
.office .office-h { margin: 0 0 4px; font-size: 1.1rem; color: var(--blue-ink); }

/* carrier claims cards */
.carrier-grid-wide { grid-template-columns: repeat(auto-fill, minmax(290px, 1fr)); }
.carrier-card { display: flex; flex-direction: column; gap: 3px; }
.carrier-card strong { color: var(--blue-ink); margin-bottom: 2px; }
.carrier-line { font-size: 0.92rem; font-weight: 400; color: var(--grey); }
.carrier-line a { font-weight: 700; text-decoration: none; }
.carrier-note { font-size: 0.82rem; color: var(--grey); font-weight: 400; margin-top: 2px; }
.btn-line { border: 2px solid var(--blue); color: var(--blue); background: var(--white); }
.carrier-svc h3 { margin-bottom: 2px; }
.carrier-svc .carrier-line { margin: 2px 0; flex: 0; }
.svc-links { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 12px; }
.svc-links .btn { padding: 9px 14px; font-size: .92rem; min-height: 44px; display: inline-flex; align-items: center; }
.office-photos { display: grid; grid-template-columns: repeat(auto-fit, minmax(280px, 1fr)); gap: 16px; margin-bottom: 8px; }
.office-photos img { width: 100%; height: auto; aspect-ratio: 4 / 3; object-fit: cover; border-radius: var(--radius); display: block; }
.carrier-logo { display: block; height: 40px; width: auto; max-width: 180px; object-fit: contain; object-position: left center; margin-bottom: 8px; }

/* 3D rounded buttons: pill shape, top highlight, solid bottom edge, press-down on click */
.btn, .nav a.nav-cta, .contact-form button {
  border-radius: 999px;
  position: relative;
  border: 0;
  box-shadow: inset 0 1px 0 rgba(255,255,255,.35), 0 4px 0 var(--btn-edge, rgba(0,0,0,.25)), 0 8px 16px -6px rgba(2,40,74,.45);
  transition: transform .12s ease, box-shadow .12s ease, filter .12s ease;
}
.btn:hover, .nav a.nav-cta:hover, .contact-form button:hover { transform: translateY(-1px); filter: brightness(1.06); }
.btn:active, .nav a.nav-cta:active, .contact-form button:active { transform: translateY(3px); box-shadow: inset 0 1px 0 rgba(255,255,255,.3), 0 1px 0 var(--btn-edge, rgba(0,0,0,.25)), 0 3px 6px -3px rgba(2,40,74,.4); }
.btn-red, .nav a.nav-cta, .contact-form button.btn-red { --btn-edge: #8f0700; background: linear-gradient(180deg, #ff3a2e 0%, var(--red) 55%, #c80a00 100%); }
.btn-red:hover, .nav a.nav-cta:hover { background: linear-gradient(180deg, #ff3a2e 0%, var(--red) 55%, #c80a00 100%); }
.btn-gold { --btn-edge: #b37e00; background: linear-gradient(180deg, #ffd24d 0%, var(--gold) 55%, #f0a800 100%); }
.btn-wa { --btn-edge: #0b5a2b; background: linear-gradient(180deg, #1a9a4d 0%, var(--wa) 55%, #0f6f36 100%); }
.btn-blue { --btn-edge: #012f58; background: linear-gradient(180deg, #1a6bb3 0%, var(--blue) 55%, #01447e 100%); }
.btn-ghost { --btn-edge: rgba(0,0,0,.35); background: rgba(255,255,255,.08); box-shadow: inset 0 0 0 2px rgba(255,255,255,.8), 0 4px 0 rgba(0,0,0,.3), 0 8px 16px -6px rgba(0,0,0,.4); }
.btn-ghost:active { box-shadow: inset 0 0 0 2px rgba(255,255,255,.8), 0 1px 0 rgba(0,0,0,.3); }
.btn-line { --btn-edge: #9fb7cf; background: linear-gradient(180deg, #ffffff 0%, #eef4fa 100%); box-shadow: inset 0 0 0 2px var(--blue), 0 4px 0 #9fb7cf, 0 8px 14px -8px rgba(2,40,74,.35); }
.btn-line:active { box-shadow: inset 0 0 0 2px var(--blue), 0 1px 0 #9fb7cf; }
.side-card .btn { margin: 10px 0 14px; }
@media (prefers-reduced-motion: reduce) { .btn, .nav a.nav-cta, .contact-form button { transition: none; } .btn:hover, .btn:active, .nav a.nav-cta:hover, .nav a.nav-cta:active, .contact-form button:hover, .contact-form button:active { transform: none; } }
.svc-links { flex-direction: column; align-items: stretch; }
.svc-links .btn { justify-content: center; text-align: center; border-radius: 22px; line-height: 1.25; }

/* blog posts */
.post { max-width: 72ch; }
.post .post-meta { color: var(--grey); font-size: .95rem; margin: 0 0 22px; }
.post h2 { margin-top: 34px; }
.post .sources { font-size: .9rem; color: var(--grey); border-top: 1px solid var(--line); margin-top: 36px; padding-top: 14px; }
.post .sources a { word-break: break-word; }

/* subtle motion */
.reveal { opacity: 0; transform: translateY(18px); transition: opacity .55s ease, transform .55s ease; }
.reveal.in { opacity: 1; transform: none; }
.card, .office, .quote-card, .carrier { transition: transform .2s ease, box-shadow .2s ease, opacity .55s ease; }
.card:hover, .office:hover, .quote-card:hover, .carrier:hover { transform: translateY(-4px); box-shadow: 0 12px 24px -12px rgba(2,40,74,.35); }
.person img { transition: transform .25s ease, box-shadow .25s ease; }
.person:hover img { transform: scale(1.03); box-shadow: 0 10px 22px -12px rgba(2,40,74,.45); }
@media (prefers-reduced-motion: reduce) {
  .reveal { opacity: 1; transform: none; transition: none; }
  .card:hover, .office:hover, .quote-card:hover, .carrier:hover, .person:hover img { transform: none; }
}
@media print { .reveal { opacity: 1 !important; transform: none !important; } }
.foot-social { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 12px; }
.foot-social a { display: inline-flex; align-items: center; justify-content: center; width: 44px; height: 44px; border-radius: 12px; background: var(--white); transition: transform .15s ease; }
.foot-social a:hover { transform: translateY(-2px); }
.foot-social img { width: 28px; height: 28px; }
.topbar-social { display: inline-flex; gap: 10px; align-items: center; }
.topbar-social a { display: inline-flex; padding: 3px; border-radius: 6px; background: rgba(255,255,255,.95); }
.topbar-social img { display: block; width: 20px; height: 20px; }
.topbar-social a:hover { transform: translateY(-1px); }
@media (max-width: 640px) { .topbar-social { display: none; } }
.social-row { display: flex; flex-wrap: wrap; gap: 12px; margin: 10px 0 8px; }
.social-row a { display: inline-flex; align-items: center; gap: 10px; padding: 8px 18px 8px 8px; border-radius: 999px; background: var(--white); border: 1px solid var(--line); box-shadow: 0 4px 0 #d6e0ea, 0 8px 16px -8px rgba(2,40,74,.3); text-decoration: none; color: var(--blue-ink); font-weight: 700; transition: transform .15s ease, box-shadow .15s ease; }
.social-row a:hover { transform: translateY(-2px); }
.social-row a:active { transform: translateY(3px); box-shadow: 0 1px 0 #d6e0ea; }
.social-row img { width: 36px; height: 36px; border-radius: 8px; }
@media (prefers-reduced-motion: reduce) { .social-row a:hover, .social-row a:active, .topbar-social a:hover { transform: none; } }
/* photos */
.prod-photo { display: block; width: 100%; height: auto; aspect-ratio: 3 / 2; object-fit: cover; border-radius: var(--radius); margin: 0 0 22px; box-shadow: 0 14px 30px -18px rgba(2,40,74,.45); }
.hub-photo { display: block; width: 100%; height: auto; aspect-ratio: 1600 / 609; object-fit: cover; border-radius: var(--radius); margin: 0 0 26px; box-shadow: 0 14px 30px -18px rgba(2,40,74,.45); }
.hero-photo { display: none; }
@media (min-width: 960px) {
  .hero-in { display: grid; grid-template-columns: minmax(0, 1fr) 440px; column-gap: 44px; align-items: center; }
  .hero-in > :not(.hero-photo) { grid-column: 1; }
  .hero-photo { display: block; grid-column: 2; grid-row: 1 / span 5; }
  .hero-photo img { display: block; width: 100%; height: auto; aspect-ratio: 3 / 2; object-fit: cover; border-radius: 18px; box-shadow: 0 24px 48px -20px rgba(0,0,0,.55); border: 4px solid rgba(255,255,255,.9); }
}

/* home: trust line */
.hero-trust { margin: 20px 0 0; display: flex; align-items: center; gap: 14px 20px; flex-wrap: wrap; font-size: .98rem; }
.hero-trust .trust-google { color: var(--white); font-weight: 700; text-decoration: underline; text-underline-offset: 3px; }
.hero-trust .trust-google span { color: var(--gold); }
.hero-trust .trust-google .g-icon { background: #fff; border-radius: 50%; padding: 3px; width: 24px; height: 24px; }
.g-icon { display: inline-block; vertical-align: -3px; }
.g-icon-lg { vertical-align: -4px; margin-right: 4px; }
.hero-trust .trust-bbb { display: flex; align-items: center; gap: 10px; color: var(--white); text-decoration: none; line-height: 1.3; }
.hero-trust .trust-bbb:hover .trust-bbb-text strong { text-decoration: underline; }
.trust-bbb-text { font-size: .92rem; color: #dce9f5; }
.trust-bbb-text strong { color: var(--white); }
.hero-trust .trust-bbb img { display: block; height: 48px; width: auto; border-radius: 6px; background: #fff; padding: 2px 4px; }
.office-rating { font-weight: 700; margin: 10px 0 0; }
.office-rating span { color: var(--gold-deep, #c98a00); }

/* FAQ */
.faq { margin: 0 0 28px; }
.faq details { border: 1px solid #d8e2ec; border-radius: var(--radius); background: var(--white); margin: 0 0 12px; }
.faq summary { cursor: pointer; padding: 16px 48px 16px 18px; font-weight: 700; color: var(--blue-ink, #02284a); position: relative; list-style: none; }
.faq summary::-webkit-details-marker { display: none; }
.faq summary::after { content: "+"; position: absolute; right: 18px; top: 50%; transform: translateY(-50%); font-size: 1.4rem; color: var(--blue); }
.faq details[open] summary::after { content: "–"; }
.faq summary:focus-visible { outline: 3px solid var(--gold); outline-offset: 2px; }
.faq details p { margin: 0; padding: 0 18px 18px; }

/* ---- background depth: soft light + gradients on the blue bands (subtle) ---- */
.hero {
  background:
    radial-gradient(900px 520px at 88% -10%, rgba(255,255,255,.16), transparent 62%),
    radial-gradient(640px 420px at -8% 108%, rgba(255,180,0,.14), transparent 60%),
    radial-gradient(1200px 600px at 50% 120%, rgba(1,30,60,.55), transparent 70%),
    linear-gradient(160deg, var(--blue) 0%, var(--blue-deep) 55%, var(--blue-ink) 100%);
}
.hero::after { content: ""; position: absolute; inset: 0; pointer-events: none; opacity: .5;
  background-image: radial-gradient(rgba(255,255,255,.07) 1px, transparent 1.4px); background-size: 22px 22px;
  -webkit-mask-image: linear-gradient(90deg, transparent 0%, #000 55%, #000 100%); mask-image: linear-gradient(90deg, transparent 0%, #000 55%, #000 100%); }
.hero { position: relative; }
.hero-in { z-index: 1; }
.prod-head { position: relative; overflow: hidden;
  background:
    radial-gradient(700px 300px at 92% -40%, rgba(255,255,255,.18), transparent 65%),
    radial-gradient(500px 260px at 0% 140%, rgba(255,180,0,.12), transparent 62%),
    linear-gradient(135deg, #0660ad 0%, var(--blue) 45%, var(--blue-deep) 100%); }
.cta-band { position: relative; overflow: hidden;
  background:
    radial-gradient(700px 380px at 100% 0%, rgba(255,255,255,.14), transparent 62%),
    radial-gradient(520px 320px at 0% 100%, rgba(255,180,0,.12), transparent 60%),
    linear-gradient(160deg, var(--blue) 0%, var(--blue-deep) 100%); }
.section-alt { background: linear-gradient(180deg, #f3f7fb 0%, var(--paper) 40%, #eef4fa 100%); }

/* ---- floating help guide (fixed options, no chat) ---- */
.guide { position: fixed; right: 18px; bottom: 18px; z-index: 60; font-size: 1rem; }
.guide-btn { display: inline-flex; align-items: center; gap: 8px; border: 0; cursor: pointer; font: inherit; font-weight: 800;
  color: var(--white); background: linear-gradient(180deg, #1a6bb3 0%, var(--blue) 55%, #01447e 100%);
  padding: 14px 20px; border-radius: 999px; box-shadow: 0 4px 0 #012f58, 0 14px 28px -10px rgba(2,40,74,.6); }
.guide-btn:hover { filter: brightness(1.08); }
.guide-btn:focus-visible, .guide-panel a:focus-visible, .guide-close:focus-visible { outline: 3px solid var(--gold); outline-offset: 2px; }
.guide.is-open .guide-btn { display: none; }
.guide-panel { position: absolute; right: 0; bottom: 0; width: min(340px, calc(100vw - 36px)); max-height: calc(100vh - 110px); overflow: auto;
  background: var(--white); border-radius: 16px; box-shadow: 0 24px 60px -18px rgba(2,40,74,.55), 0 0 0 1px rgba(2,40,74,.08); padding: 6px 16px 16px; }
.guide-head { display: flex; align-items: center; justify-content: space-between; position: sticky; top: 0; background: var(--white); padding: 10px 0 4px; }
.guide-title { margin: 0; font-weight: 800; color: var(--blue-ink); font-size: 1.1rem; }
.guide-close { border: 0; background: #eef4fa; color: var(--blue-ink); width: 34px; height: 34px; border-radius: 50%; font-size: 1.4rem; line-height: 1; cursor: pointer; }
.guide-group { margin: 14px 0 6px; font-size: .78rem; font-weight: 800; letter-spacing: .06em; text-transform: uppercase; color: #5b6b7c; }
.guide-panel > a { display: block; padding: 11px 12px; margin: 0 0 6px; border-radius: 10px; background: #f3f7fb; color: var(--blue-ink); font-weight: 700; text-decoration: none; }
.guide-panel > a:hover { background: #e3edf7; }
.guide-row { display: flex; gap: 8px; }
.guide-row a { flex: 1; text-align: center; padding: 11px 12px; border-radius: 999px; font-weight: 800; text-decoration: none; color: var(--white); }
.guide-wa { background: #1b8a3c; }
.guide-tel { background: var(--blue); }
.guide-panel > a.guide-faq { background: none; padding: 12px 4px 0; color: var(--blue); text-decoration: underline; font-weight: 600; }
@media (max-width: 600px) {
  .guide { right: 12px; bottom: 12px; }
  .guide-btn { padding: 12px 16px; font-size: .95rem; }
  .guide { transition: opacity .2s, transform .2s; }
  .guide:not(.is-shown):not(.is-open) { opacity: 0; transform: translateY(16px); pointer-events: none; }
  .site-foot { padding-bottom: 76px; }
}
/* WEBCHAT-2026-10-28a: chat window with Lucy (lives inside .guide-panel) */
.chat { position: absolute; right: 0; bottom: 0; display: flex; flex-direction: column; overflow: hidden;
  width: min(380px, calc(100vw - 36px)); height: min(560px, calc(100vh - 110px));
  background: var(--white); border-radius: 16px; box-shadow: 0 24px 60px -18px rgba(2,40,74,.55), 0 0 0 1px rgba(2,40,74,.08); }
.chat[hidden] { display: none; }
.guide-panel [hidden] { display: none !important; }
.chat-head { display: flex; align-items: center; gap: 10px; padding: 10px 12px; background: var(--blue-ink); color: var(--white); }
.chat-who { flex: 1; display: flex; flex-direction: column; line-height: 1.15; }
.chat-who strong { font-size: 1.05rem; }
.chat-who span { font-size: .78rem; opacity: .85; }
.chat-back, .chat-close { border: 0; background: rgba(255,255,255,.14); color: var(--white); width: 34px; height: 34px; border-radius: 50%; font-size: 1.3rem; line-height: 1; cursor: pointer; }
.chat-back:focus-visible, .chat-close:focus-visible, .chat-send:focus-visible, .chat-input:focus-visible { outline: 3px solid var(--gold); outline-offset: 2px; }
.chat-log { flex: 1; overflow: auto; padding: 12px; background: #f3f7fb; display: flex; flex-direction: column; gap: 8px; }
.chat-msg { max-width: 86%; }
.chat-text { padding: 9px 12px; border-radius: 14px; font-size: .95rem; line-height: 1.4; white-space: pre-wrap; overflow-wrap: anywhere; }
.chat-bot, .chat-agent { align-self: flex-start; }
.chat-bot .chat-text, .chat-agent .chat-text { background: var(--white); color: var(--blue-ink); border-bottom-left-radius: 4px; box-shadow: 0 1px 2px rgba(2,40,74,.08); }
.chat-user { align-self: flex-end; }
.chat-user .chat-text { background: var(--blue); color: var(--white); border-bottom-right-radius: 4px; }
.chat-by { display: block; font-size: .72rem; font-weight: 800; color: #5b6b7c; margin: 0 0 2px 4px; }
.chat-note { align-self: center; text-align: center; font-size: .82rem; color: #5b6b7c; padding: 4px 8px; }
.chat-note .chat-formlink { color: var(--blue); font-weight: 700; }
.chat-form { display: flex; gap: 8px; padding: 10px 12px 6px; background: var(--white); }
.chat-form[hidden] { display: none; }
.chat-hp { position: absolute; left: -9999px; width: 1px; height: 1px; opacity: 0; }
.chat-input { flex: 1; min-width: 0; font: inherit; font-size: 16px; padding: 10px 12px; border: 1px solid #c9d6e3; border-radius: 10px; }
.chat-send { border: 0; background: var(--red); color: var(--white); font: inherit; font-weight: 800; padding: 10px 14px; border-radius: 10px; cursor: pointer; }
.chat-send:disabled { opacity: .6; cursor: default; }
.chat-consent { display: flex; gap: 8px; align-items: flex-start; padding: 2px 12px 8px; font-size: .74rem; line-height: 1.3; color: #5b6b7c; background: var(--white); }
.chat-consent[hidden] { display: none; }
.chat-consent input { margin-top: 2px; }
.chat-foot { display: flex; gap: 8px; padding: 8px 12px 12px; background: var(--white); border-top: 1px solid #e6edf4; }
.chat-foot a { flex: 1; text-align: center; padding: 9px 12px; border-radius: 999px; font-weight: 800; text-decoration: none; color: var(--white); font-size: .9rem; }

@media print { .guide { display: none; } }

/* home reviews: 4 across, then 2, then 1 */
.quote-grid { grid-template-columns: repeat(4, minmax(0, 1fr)); }
@media (max-width: 1000px) { .quote-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); } }
@media (max-width: 600px) { .quote-grid { grid-template-columns: 1fr; } }

/* contractors band + trade links */
.contractor-band { background: linear-gradient(180deg, #fff8e6 0%, #ffffff 100%); border-top: 4px solid var(--gold); }
.contractor-band .lead { max-width: 70ch; }
.trade-links { list-style: none; padding: 0; margin: 18px 0 22px; display: flex; flex-wrap: wrap; gap: 10px; }
.trade-links li { margin: 0; }
.trade-links a { display: inline-block; padding: 10px 16px; border-radius: 999px; background: var(--white); border: 2px solid var(--blue); color: var(--blue); font-weight: 700; text-decoration: none; }
.trade-links a:hover { background: var(--blue); color: var(--white); }

/* local (city) pages: office block with map */
.local-office { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1.3fr); gap: 22px; align-items: start; background: var(--paper); border: 1px solid var(--line); border-radius: var(--radius); padding: 20px; }
.local-office p { margin: 0 0 10px; }
.local-map { width: 100%; height: 260px; border: 0; border-radius: 10px; }
@media (max-width: 700px) { .local-office { grid-template-columns: 1fr; } }

/* top bar: WhatsApp in a green pill */
.topbar .topbar-wa { display: inline-flex; align-items: center; gap: 6px; background: #1b8a3c; color: #fff; padding: 4px 12px 4px 9px; border-radius: 999px; text-decoration: none; font-weight: 700; box-shadow: 0 2px 0 #12662c; }
.topbar .topbar-wa:hover { background: #1fa047; }
.topbar .topbar-wa img, .topbar .topbar-wa svg { display: block; }
.topbar-phone { white-space: nowrap; }
@media (max-width: 420px) { .topbar .topbar-wa { padding: 3px 10px 3px 7px; font-size: .9rem; } .topbar-in { gap: 10px; } }
@media (max-width: 420px) { .topbar-sep { display: none; } .topbar-phone { font-size: .92rem; } .topbar .lang-switch { padding: 3px 10px; font-size: .88rem; } }
@media (max-width: 350px) { .topbar-in { padding: 7px 12px; gap: 8px; } .topbar .topbar-wa span { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); } }

/* mobile menu: one-row header (logo · quote · menu button), dropdown nav */
.nav-toggle, .head-cta { display: none; }
@media (max-width: 1100px) {
  .site-head { position: relative; }
  .head-in { flex-wrap: nowrap; gap: 10px; }
  .head-cta { display: inline-flex; align-items: center; margin-left: auto; padding: 9px 14px; border-radius: 8px; color: var(--white); font-weight: 700; font-size: .92rem; white-space: nowrap; text-decoration: none; }
  .nav-toggle { display: inline-flex; align-items: center; justify-content: center; flex: none; width: 44px; height: 44px; padding: 0; background: transparent; border: 2px solid rgba(255,255,255,.55); border-radius: 8px; color: var(--white); cursor: pointer; }
  .nav-toggle:focus-visible { outline: 3px solid var(--white); outline-offset: 2px; }
  .nav-toggle-bars, .nav-toggle-bars::before, .nav-toggle-bars::after { display: block; width: 20px; height: 2px; background: currentColor; border-radius: 2px; transition: transform .2s ease, background .2s ease; }
  .nav-toggle-bars { position: relative; }
  .nav-toggle-bars::before, .nav-toggle-bars::after { content: ""; position: absolute; left: 0; }
  .nav-toggle-bars::before { top: -6px; }
  .nav-toggle-bars::after { top: 6px; }
  .nav-open .nav-toggle-bars { background: transparent; }
  .nav-open .nav-toggle-bars::before { transform: translateY(6px) rotate(45deg); }
  .nav-open .nav-toggle-bars::after { transform: translateY(-6px) rotate(-45deg); }
  .nav .nav-cta { display: none; }
  .js .nav { display: none; position: absolute; left: 0; right: 0; top: 100%; z-index: 60; width: auto; margin: 0; flex-direction: column; align-items: stretch; gap: 0; padding: 6px 16px 14px; background: var(--blue); box-shadow: 0 12px 24px rgba(2,40,74,.35); border-top: 1px solid rgba(255,255,255,.15); }
  .js .nav-open .nav { display: flex; }
  .js .nav a { padding: 14px 8px; font-size: 1.05rem; border-radius: 0; border-bottom: 1px solid rgba(255,255,255,.12); }
  .js .nav a:nth-last-of-type(2) { border-bottom: 0; }
  html:not(.js) .nav-toggle { display: none; }
  html:not(.js) .head-in { flex-wrap: wrap; }
}
@media (max-width: 380px) {
  .brand-img { width: 128px; }
  .head-cta { padding: 8px 10px; font-size: .86rem; }
  .head-in { gap: 8px; }
}
@media (prefers-reduced-motion: reduce) { .nav-toggle-bars, .nav-toggle-bars::before, .nav-toggle-bars::after { transition: none; } }

/* note under a CTA row (e.g. where an external button leads) */
.cta-note { margin: 0 0 8px; color: var(--grey); line-height: 1.45; }

/* desktop nav: tighter spacing so Home + 6 links + quote fit one row in Spanish */
@media (min-width: 1101px) { .nav { gap: 2px; } .nav a { padding: 8px 9px; } }